First hour checklist
Move valuables, catch water with buckets, and note where drips start (not always directly under the roof hole). Avoid attic walking if the decking feels soft.
Photograph stains and active drips. If it’s safe, shut off power to affected areas.
- Call us for an emergency triage: (704) 246-6608
- Share your city / ZIP and whether water is actively entering
- We’ll discuss temporary protection vs a same-week repair path
Why leaks hide
Water travels along decking and framing. The ceiling stain may be feet away from the failed shingle, boot, or step flashing.
That’s why a ground-only glance isn’t enough for Charlotte heat-and-storm roofs — we inspect the surface and relevant flashings.
Local response
We’re Matthews-based and prioritize active leaks across Weddington, Waxhaw, Mint Hill, Charlotte, Indian Trail, Fort Mill, Marvin, and nearby communities we can reach cleanly.
Common questions
Do you offer 24/7 emergency service?
Mon–Sat by appointment · Storm emergencies prioritized. Storm emergencies are prioritized — call (704) 246-6608 and we’ll get you the fastest realistic next step.
Will a tarp fix it permanently?
Tarps are temporary protection. Permanent repair or replacement depends on the damage. We’ll tell you which path you’re on.